HOW WE ENGAGE WITH OUR SUPPLIERS
William Angliss Institute (also Angliss or the Institute) is committed to partnering strategically with our suppliers to help the Institute provide its services. The purpose of this document is to establish a plan for enhancing our relationships with suppliers to improve procurement outcomes.
This Supplier Engagement Plan (SEP) documents the processes, systems and communication approaches William Angliss Institute will use to ensure the highest levels of trust and accountability in all dealings with its suppliers. It encompasses keeping the market informed about supply opportunities, managing supplier relationships during the procurement process, and managing complaints and debriefs.
Supplier Engagement Objectives
The objectives of this document is to:
- improve transparency to suppliers of procurement-related information;
- detail the actions, processes and activities undertaken by William Angliss Institute when engaging with suppliers
- make information on Angliss procurement processes and key activities easily accessible to suppliers;
- encourage participation of small and medium enterprises (SMEs) and not for profit (NFP) organisations in government procurement;
- adopt new ways to engage with suppliers, for example, procedures for encouraging/managing innovation and market-based solutions;
- maintain good supplier relationships to improve contract performance and encourage ongoing efforts to seek improvements and to drive better value for money
- ensure all supplier engagement activities uphold the principles of probity, confidentiality, and security
William Angliss Institute’s expectation of suppliers
William Angliss Institute engages with suppliers for the express purpose of delivering required service and deriving value for money. We expect that suppliers will collaborate with us to foster strategic partnerships that drive innovation and support excellence in care provision.
Suppliers are expected to:
- Conduct business with the Institute in a fair, open and transparent manner.
- Inform themselves of and comply with the Victorian Government’s Supplier Code of Conduct, and
- Provide full lifecycle support.
Informing suppliers for actual supply opportunities
State Purchasing Contracts
As a Victorian Public Sector Agency, William Angliss Institute is mandated to purchase selected goods and services via State Purchasing Contracts (SPCs) and supplier registers or directories established by Victorian Government Purchasing Board (VGPB).
These whole-of-Victorian Government contracts, panels, registers, or directories have been designed to streamline procurement activities enabling us to make the most of economies of scale when buying from the marketplace and reduce many risks by accessing pre-negotiated contract terms and conditions.
For more information about State Purchasing Contracts SPC and Registers go to the Buying for Victoria website.
If you are a supplier of goods and services covered by an SPC, we encourage you to make enquiries to join these registers. Our preference is to engage with suppliers that are on these Supplier Registers. It makes doing business easier for you and us. When goods and services are not supplied via a SPC or register, we will engage with the open market following its own procurement policies and processes.
To find out more about how to join a panel or register go to the Buying for Vic website and Register as a Supplier.
Tender opportunities and our procurement activity plan
Opportunities for suppliers to work with William Angliss Institute are outlined in our forward activity plan identifying major procurement activities over the following 18 months. This plan will be updated quarterly, so please check in from time to time or contact Angliss Procurement on procurement@angliss.edu.au.
The Institute publicly advertises its major and significant procurement opportunities via the Buying for Victoria website. Suppliers are encouraged to register as users and use this system to respond to request to quote (RFQ) Expression of Interest (EOI) or Invitations to supply (ITS)
Communication during the tender procurement process will include:
- Questions will be answered during an Invitation to Supply (ITS) via Buying for Vic website and answers distributed to all respondents,
- Notification to all respondents (both successful and non-successful) of the outcomes of a procurement activity,
- All suppliers will be encouraged to accept the offer of a debriefing session at the conclusion of tender procurement activities,
- All communications pertaining to an Invitation to Supply between suppliers and William Angliss Institute will be managed by the employee managing the procurement, via the Procurement & Contracts Management Business Partner.
Contract Activities
William Angliss Institute generally engages suppliers using a Victorian Government contract templates.
Our contracts with a total estimated value equal to or exceeding $100,000 (including GST) excluding contracts under head agreements are published on the Buying for Victoria Website.
Monitoring contract performance
Effective contract management is about developing a relationship with the supplier, communicating well, making decisions in a timely and consistent manner, acting reasonable and being proactive and responsible in resolving issues.
The Angliss employee managing the contract will meet with the supplier and maintain communication on a regular basis in accordance with the terms and conditions of the contract to understand how an agreement is operating by measuring performance against any agreed KPIs and discussing opportunities for improvement.
It is essential that both parties to the contract understands their responsibilities and meets their obligations in accordance with the contract and any associated contract management plans or process maps and act within those limits. This includes understanding the remedies, dispute resolution mechanisms, performance tools and complaint procedures applicable to the contract.
